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Recovering from unemployment insurance fraud

(Updated 3/9/21) Scammers have exploited state unemployment insurance programs nationwide by filing for benefits using stolen names and Social Security numbers. (If you are an employer, click here. )

Signs you are a victim of this type of fraud include:

What to do:

  1. Report the fraud to ODJFS at or call 833-658-0394 (The toll-free line is staffed from 8 a.m.-5 p.m. weekdays.) ODJFS will flag the claim as fraudulent. (The ODJFS site has details on filing tax returns if you wrongfully received a Form 1099G.)
  2. Alert your employer, which should use the employer portal at to report fraudulent claims to ODJFS.
  3. File a complaint with your local police and/or notify federal authorities through
  4. Visit to get a step-by-step ID theft recovery plan tailored to you. Taking the steps on the plan can prevent scammers from using your information in other frauds.

Need extra help? Cuyahoga County residents can call Scam Squad at 216-443-SCAM (7226) to speak to an investigator.

Scam Squad is a multiagency task force organized by the Cuyahoga County Department of Consumer Affairs. Our members are committed to combatting fraud and assisting scam victims.


The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.