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Who We Are

Cuyahoga County's Department of Consumer Affairs makes sure people who live or shop in Cuyahoga County get what they pay for. Our Consumer Protection Division mediates consumer complaints against companies and helps county residents spot and avoid scams.

Our Weights and Measures Division protects consumers by checking the accuracy of scales, pumps and other measures used in retail sales to consumers.

Call Consumer Affairs at 216-443-7035 or email us at

Sheryl HarrisSheryl Harris, Director

Sheryl has spent more than two decades advocating for consumers and sounding the alarm about predatory practices and scams. She wrote the Plain Dealing consumer column for the Cleveland Plain Dealer for 15 years. She has appeared as a guest consumer expert on “Sound of Ideas,” which airs on Cleveland public radio affiliate  WCPN, and as a money coach on the  nationally broadcast public radio shows “Marketplace Money” and “Tell Me More.” Before joining the Plain Dealer, Sheryl worked at the Akron Beacon Journal, where she served on a reporting team that won a Pulitzer Prize for its series on race relations, “A Question of Color.”  Sheryl joined Cuyahoga County Department of Consumer Affairs in July 2015.  

Danelle MusilDanelle Musil, Outreach Specialist

Danelle speaks about scams and other issues that affect consumers at meetings and events across Cuyahoga County.  She also handles the DCA’s Facebook and Twitter accounts.  Danelle has a bachelor’s degree in business administration and worked at the county since 2012.  She loves speaking at events, being able to answer questions and assist the public with their consumer concerns. Contact Danelle if you are looking for a speaker for your event or if you would like to report a scam to the Division of Consumer Protection.  

Jim Sturgeon, Consumer Affairs Investigator

Jim Sturgeon joined the Cuyahoga County Department of Consumer Affairs in 2015. After graduating from Ohio Dominican University in Columbus in criminal justice, Jim worked as a patrol officer.  He has been a bank fraud investigator and spent 13 years with the Delaware County sheriff’s office as a digital forensic investigator. His hobby is photography. Jim enjoys working in Consumer Affairs because it’s an opportunity to give consumers a voice that may otherwise not be heard.

Cindy Predmetsky, Consumer Affairs Investigator

Cindy Predmetsky joined the Cuyahoga County Department of Consumer Affairs in 2016.  Cindy has been with Cuyahoga County since 2007, previously working with the Division of Child Support.  Prior to her work with Cuyahoga County she worked with the Better Business Bureau as the director of dispute resolution. Cindy’s favorite part of being an investigator is the opportunity to ensure consumers are treated fairly and alerting them to potential scam and fraud attempts.

Tom DobeckTom Dobeck, Weights and Measures Supervisor

Tom started with the county in 1996. He is an expert in his field and has over twenty years of experience.  Weights and measures isn’t this man’s only talent.  Before working with the county, Tom was a music teacher.  Music still keeps Tom busy when he is not checking scales or sealing gas pumps.  Tom enjoys expanding his knowledge of weights and measures by attending the National Institute of Standards and Technology (NIST) training classes.  

Darlene Palumbo-HannaDarlene Palumbo, Administrative Assistant 1

Darlene fields most of the consumer and business calls that come into the DCA’s Weights and Measures and Consumer Protection divisions.  She keeps the DCA organized, equipped and running smoothly.  Darlene first came to work for the county in the 1980’s, left to raise her family and then returned to the county in 1995.  She has more than 19 years’ experience in the Weights and Measures Division and says she loves working with her coworkers.  

Adam AyersAdam Ayers, Weights and Measures Inspector

Adam Ayers joined the Cuyahoga County Division of Weights and Measures in 2017. Adam has a degree in Criminal Justice and served as a Military Policeman for ten years with the Air Force Reserve. He enjoys learning about different businesses in Cuyahoga County and educating business owners and consumers how Cuyahoga County Weights and Measures protects both businesses and consumers.

Shaun BlandShaun Bland, Weights and Measures Inspector

Shaun spent 10 years as a weights and measures inspector in a neighboring county before joining Cuyahoga’s Weights and Measures Division in 2014. Before he became an inspector, Shaun earned a degree in culinary arts and worked as a sous chef. He says the best part of his job with the county is being able to work in new locations every day.

Mike Creswell, Weights and Measures Inspector

Mike Creswell joined the Cuyahoga County Division of Weights and Measures in 2015.  Mike is a graduate of Ohio University and has worked as a corrections officer, an audio engineer and with the Weights and Measures division of a neighboring county.  He enjoys discovering new businesses in Cuyahoga County and informing business owners and consumers how Cuyahoga County Weights and Measures serves the community. 

Neal Popovic, Weights and Measures Inspector

Neal Popovic joined the Cuyahoga County Division of Weights and Measures in 2020.  Neal brings with him to the department over twenty years of experience from the retail grocery industry. He enjoys interacting with the people and helping them understand how Cuyahoga County Weights and Measures serves the community.

The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.