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Utility Shut-off Scam

Scammers posing as electric company employees are calling, texting, and even going door to door threatening Cuyahoga County residents with immediate utilities shutoffs if they don’t pay. Scammers also may claim people are eligible for discounts and refunds.

How to protect yourself:

Report suspicious calls and emails to Scam Squad at 216-443-SCAM (7226) or online at



The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.