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Itunes Scam Alert

Scam Alert

The Cuyahoga County Department of Consumer Affairs warns county residents of all ages to hang up on impostor scams that seek payment in iTunes gift cards.

Consumers across the country have been frightened into sending thousands of dollars’ worth of iTunes gift cards to scammers who pose as police, attorneys, debt collectors or IRS agents.

Scammers who previously targeted grandparents have expanded their target groups to include younger consumers, including those who owe money on student loans.

In a typical call, a consumer is told to purchase iTunes gift cards to:

No legitimate government agency or debt collector accepts payment in ITunes or other gift cards.

“Scammers’ game plan is to get you so upset that you overlook holes in their story,” said Sheryl Harris, Director of the Department of Consumer Affairs. “They push you to pay fast, while you’re still in a panic, so you won’t check out what they’re saying with someone else, be that a relative, police, the IRS or your lender.”

Protect yourself:

Report scam calls to the Cuyahoga County Department of Consumer Affairs at 216-443-7035 or


The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.