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Business Alert: Utility Shut-off Scam

The Cuyahoga County Department of Consumer Affairs warns restaurants and stores to guard themselves against utility shutoff scams as these types of calls may increase during the upcoming holidays.
How it works:
Scammers posing as utility employees call businesses about an alleged missed electric or gas payment.  The caller warns that if payment isn’t made immediately, the utility will shut off the business’s gas or electricity within the hour.
Bogus calls usually come late in the day, often just before a weekend or holiday. The threat of losing power – and sales – is enough to scare some owners into sending a payment, even if they aren’t sure they owe.
How to protect your business:
Report scams to your local police and to the Department of Consumer Affairs at 216-443-7035 or
Get updates from Consumer Affairs by following us on Facebook and Twitter @cuycoconsumers

The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.