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Cuyahoga County Department of Consumer Affairs Warns Residents of Internet and Social Media Shopping Scams


Media contact: Miranda Pomiecko: (216) 

 – The Cuyahoga County Department of Consumer Affairs is alerting County residents about internet and social media-based shopping scams ahead of the holiday buying season.

The Department and its partners have received complaints from consumers about sites that: 

“It's always better to take five minutes to research before you buy rather than spending hours afterward fighting to get your money back,” said Sheryl Harris, Cuyahoga County Director of Consumer Affairs. 

Consumers can save themselves money, time and stress by doing the following before ordering online from a site new to them: 

“It's not a bargain if you're stuck paying for worthless products you can't use or return,” Harris said. 

The Cuyahoga County Department of Consumer Affairs mediates consumer complaints against businesses, investigates scams and enforces the County’s Consumer Protection Ordinance. You can reach the department at 216-443-7035 or file a complaint online at



The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.