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Learn About Consumer Rights During National Consumer Protection Week


Media contact: Miranda Pomiecko: (216) 698-2546; 

CLEVELAND – Cuyahoga County-based consumer protection agencies are uniting to help people learn about their consumer rights during National Consumer Protection Week, which runs from March 3-9. 

This year, for the first time, consumer call-in events will include bilingual staffers who can field questions in English and Spanish. 

“Sometimes people aren’t sure where to turn when they get misleading sales offers, have a problem with a purchase or struggle with debt,” said Sheryl Harris, Director of the Cuyahoga County Department of Consumer Affairs. “This week’s events are designed to get people advice they need now but also to remind them that free, reliable consumer help is available anytime.” 

Nonprofits and government agencies participating in the week’s events include Apprisen, the Better Business Bureau Serving Greater Cleveland, Cleveland Department of Consumer Affairs, Cuyahoga County Department of Consumer Affairs, Legal Aid Society of Cleveland, Ohio Attorney General’s Office, ProSeniors, U.S. Federal Trade Commission and U.S. Postal Inspection Service. All are members of CCAN, the Cleveland Consumer Action Network. 


The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.