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If You Were Scammed

If you were scammed, understand that you are not alone. Scams are a big business, and scammers have learned to be very convincing. Although it’s a shock to realize you were scammed, taking quick action to report scams can help you limit the damage. 


If you lost money

  1. First try to stop the payment. Use our Stop Scam Payments tip sheet to find out how to stop recently made payments.
  2. Contact your police department to see if it will take a report. If the scam occurred online, consider filing a report with the FBI at
  3. Report the scam to Scam Squad. Cuyahoga County residents 
    should call 216-443-7226 for help reporting and recovering from scams.

If you lost personal information

Personal information is private information – like Social Security numbers, account numbers or passwords -- that can be used to access your account.

  1. Use this FTC’s ID theft recovery tool to get a personalized DIY guide to recovering from ID theft.

Report ScamsReport A Scam or Attempted Scam

Cuyahoga County residents are encouraged to report scams of all types to Scam Squad. Report online or call 216-443-SCAM (7226).

Need more help? Call Scam Squad at 216-443-7226 to talk to an investigator. 
Reportar Estafas y Fraudes. 8:30 a.m. – 4:30 p.m. M-F 216-443-7226


The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.