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Fighting Imposter Scams

Impostor scams are among the fastest-growing scams in the country. In these scams, con artists pretend to be IRS agents, debt collectors, police or even grandchildren of their intended victims. These convincing scams have cost victims thousands of dollars apiece.

Over the last year, scammers have begun asking victims to pay them with iTunes gift cards. No legitimate government agency accepts payment in iTunes cards.


Cuyahoga County’s Department of Consumer Affairs is teaming up with Giant Eagle and Dave’s Markets in a pilot program that places alerts about these scams on gift card sales racks. These signs alert potential victims to impostor scams at the moment they most need to see a warning: When they are still under the scammer’s spell, but before they’ve lost money to a scam.


Cuyahoga County applauds Giant Eagle and Dave’s for participating in this pilot program. We encourage other stores who sell iTunes gift cards to join this effort. You can get involved, too, by learning about impostor scams and warning the people you care about.


What you can do:

Consumer    Store 

More on Impostor Scams:

FTC:  Infographic on how these scams work

IRS: Tax scam calls surge


Where to report scams:

Did You Speak Directly To A Scammer?

Cuyahoga County Residents: Report impostor scams in which you spoke at length to a scammer to the Cuyahoga County Department of Consumer Affairs (216-443-7035). The details you share will help us investigate your complaint, keep up with morphing scams and create better consumer education materials. We will share your complaint with the appropriate state and federal enforcement agencies.  

Did You Receive A Scam Robocall?

File complaints about repeated scam robocalls directly with the Federal Trade Commission or 1-877-FTC-HELP (1-877-382-4357).


 Thank you to our partner stores! These stores are placing warning signs on gift card sales racks

 Thank You

Dave's SupermarketGiant Eagle


The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.