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2018 National Consumer Protection Week

For Immediate Release
February 27, 2018
Media Contact:
Jeane’ Holley, (216) 698-2544;

Cuyahoga County, OH – National Consumer Protection Week is March 4-10, providing Cuyahoga County residents with opportunities to learn how to protect themselves and their families from common scams.
“Scams take advantage of people at vulnerable moments in their lives,” said Sheryl Harris, Cuyahoga County Director of Consumer Affairs. “The more you learn about how and why scams work, the more likely you are to recognize any scam, even one that’s relatively new.”
The week’s events range from one-on-one consumer advice and call-ins to community education forums.  All are free and open to the public. They include:
Tuesday, March 6, 1 p.m. – 2 p.m.
Scams that Target Seniors
Presented by the Cuyahoga County Department of Consumer Affairs
Village of Brooklyn Heights Community Center
225 Tuxedo Avenue, Brooklyn Heights
Wednesday, March 7, 12:30 p.m. – 1:30 p.m.
Scams that Target Seniors
Cuyahoga County Department of Consumer Affairs
City of Shaker Heights Community Center
3450 Lee Road, Shaker Heights
Wednesday, March 7, 6-7:30 p.m.
Channel 3 Consumer Phone Bank
Call in for one-on-one advice from consumer experts from Cleveland Consumer Action Network member agencies, including the Federal Trade Commission, Ohio Attorney General’s Office, Cuyahoga County Consumer Affairs, Better Business Bureau Serving Greater Cleveland, Legal Aid, Cleveland Consumer Affairs, Apprisen, U.S. Department of Housing and Urban Development, ProSeniors and the U.S. Postal Inspection Service.
Call-in numbers will be broadcast on Channel 3 during the event.
Thursday, March 8, 6:30-8 p.m.
Consumer Scams: How to spot, avoid & respond
A League of Women Voters forum moderated by Teresa Dixon-Murray of the Plain Dealer, with panelists from the Federal Trade Commission, Cuyahoga County Consumer Affairs and Better Business Bureau.
Lakewood Public Library Main Branch
15425 Detroit Ave., Lakewood
Saturday, March 10, 10-11 a.m.
Brief Legal Advice Clinic
Sponsored by the Legal Aid Society of Cleveland
Cleveland Public Library’s Rice Branch
11535 Shaker Blvd., Cleveland
Consumers who encounter scams are encouraged to call their local police or contact the Cuyahoga County Scam Squad at 216-443-SCAM (7226). Report robocalls to  
The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.