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Consumer Protection

Our Consumer Protection Division mediates consumer complaints against businesses; lets consumers and business owners know about consumer protection laws; issues alerts about unfair sales tactics and scams; and helps consumers find information they need to shore up their finances.

   Shopping Tips


 Saving at Home

Shopping Tips 

 Car Tips


 Avoiding Scams

 Credit & Debt

 DIY Consumer Toolbox

The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.