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What Stores Can Do
Impostor scams can cost individual victims thousands of dollars apiece. Scammers frighten victims by pretending to be authority figures (IRS agents, court officials, debt collectors) or relatives who need money for fines after an accident. Increasingly, scammers are turning to iTunes gift cards as their preferred form of payment, because the cards are easy to resell for most of their face value.
If your store sells gift cards, you can help your customers avoid these scams by displaying consumer alerts on gift card display racks and/or at registers.
The signs are designed to alert people to three specific scams at the very moment they most need to see a warning: Right as they are reaching for gift cards to pay a scammer.
By displaying our public service message on gift card displays, your store can:
- Save potential victims from significant financial losses
- Build good will by looking out for customers
- Avoid having victims associate your brand with financial loss
- Perform a valuable public service
Cuyahoga County’s Department of Consumer Affairs can help design or provide signs to your store!
Contact Consumer Affairs at 216-443-7035 or by email.
The Department of Consumer Affairs’ mission is to make sure people who live or shop in Cuyahoga County get what they pay for.